Privacy Policy

At Remains to be Seen your privacy is important to us. This page explains how we collect, use, and protect your personal information when you use our website, especially when you shop with us using WooCommerce Payments. 1. What Information We Collect: When you use our website, we may collect things like your name, your email address, your shipping and billing address, your phone number your order and payment details, your IP address and browser type (for security and analytics). We collect this information when you: browse our website, place an order, create an account, contact us, sign up for emails. 2. Why We Collect This Information: We use your information to process your orders and payments, deliver your products, help with customer service, improve our website and services, send you updates (only if you’ve agreed). 3. Payments and Security: We use WooCommerce Payments to safely process your payments. This service is provided by trusted companies called Automattic and Stripe. We do not store your full credit card details. For more about how WooCommerce handles your data, visit: https://woocommerce.com/document/privacy-payments/. 4. Sharing Your Information: We only share your info with trusted services that help us run our business (like couriers and payment providers), legal authorities, if required by law. We will never sell your information to anyone. 5. Cookies: Our website uses cookies to make things work better for you — like remembering what’s in your cart. You can change your cookie settings in your web browser. 6. How We Keep Your Info Safe: We use secure systems to protect your personal information. Payments are encrypted and handled safely by WooCommerce Payments. 7. Your Rights: You have the right to: Ask for a copy of the information we hold about you, ask us to fix or update your info, ask us to delete your info (if we don’t need it anymore), complain to the NZ Privacy Commissioner if you think your info has been misused. If you’d like to do any of the above, just contact us (details below). 8. How Long We Keep Your Info: We only keep your information for as long as we need it — for orders, legal reasons, or to improve our services. 9. Changes to This Policy: We might update this Privacy Policy from time to time. If we make big changes, we’ll let you know on our website. 10. Contact Us: Got questions about your privacy? You can contact us anytime. Remains to be Seen: 📧 Email: rtbsnz@gmail.com, 📍Address: PO Box 20209, Christchurch 8543, NZ.